Shipt Review staff

In a Nutshell

Shipt is an online grocery delivery service available in over 260 cities across the US. The company was founded in Birmingham, Alabama in 2014, and its mission is to simplify lives by conveniently connecting individuals to fresh groceries and everyday essentials as quickly as possible.

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  • Receive deliveries in as little as 1 hour
  • Minute-by-minute updates
  • Delivers from local and national retailers


  • Membership fee
  • Can’t pick your own produce yourself

Shipt at a Glance

 Service offered Online Grocery Store
 Price per delivery Free over $35 and $7 delivery on orders under $35 
 Delivery options Same day, within selected time frame
 Subscription options $99 per year or $14 per month

What’s Unique About Shipt?

Shipt aims to simplify life by offering consumers a membership-based online marketplace with personally vetted shoppers who can go to the store of your choice and choose the products for you. If what you ordered isn’t available, they will contact you to see if you’d like something else instead. You can also contact the shopper while they are doing your grocery shopping with any last-minute requests or updates.

How It Works

First, you need to register with Shipt on their website or their app. Once you have done that and paid your membership fee, you’ll see which stores they offer. Once you've selected a store, all of the goods that are available in that store will appear on your screen. You simply have to select the items you’d like to purchase. Then you can either add items from your purchase history or search for items in the search bar.

When you click on the item that you want to buy, you can add any special requests and then check out. You will get asked to select a delivery time. Then once the payment has gone through, you will receive a confirmation.

When your shopper is out, he or she will update you if any of the items in your shopping cart are not available so that you can let them know if there is something else you would like instead. You’ll be notified again when the shopper is on his/her way to your house.


 Annual Membership Price per Month
 $99 $14


 Delivery Under $35 Delivery over $35
 $7 Free

You have 2 options when paying membership fees with Shipt--either annually or monthly. If you think that you are likely to use it a lot and wish to keep up your membership, the annual fee offers more cost savings. With the membership, you get free deliveries on all orders over $35, which is definitely not hard to reach when it comes to grocery shopping. 

Help & Support

Customer support at Shipt is available 24/7, and you have a few ways of contacting them. You can call, email, or chat with a representative from Shipt if you have any issues with your order.

Their shoppers are excellent and keep in touch with customers during the process. If something is missing or damaged, customer service will refund your purchase right away.

Bottom Line

Shipt is a great online grocery store for people who need to save time during the week. They have many great reviews from happy customers across North America.

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