Peapod Meal Delivery Review

Elisheva Sokolic

In a Nutshell

Peapod offers consumers across the US the opportunity to order their groceries online, and people are raving about it. From hand-picked, fresh local produce to convenient door-to-door service, Peapod makes grocery shopping a pleasure.

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Pros

  • Excellent filters provide for a personalized shopping experience
  • 100% satisfaction guarantee
  • Fresh, local, and organic options

Cons

  • No out of stock notices
  • Doesn’t have same-day delivery everywhere

Peapod at a Glance

 Services available Full-service grocery shopping and delivery, pick up and go
 Rewards program None
 Price for delivery $6.95-$9.95
 Price for pick-up Free 

What’s Unique About Peapod?

Peapod carries all of the regulars, including fresh produce, meats, and seafood. You can also get regular brands that you can find across the country, thousands of natural and organic products, and store brand items for savings. Peapod carries health and beauty care products, household products, paper goods, pet food, and the like. Peapod will even deliver alcohol, so it really covers the spectrum of anything you might want from a grocery store. The company makes itself unique in a few ways, including:

  • Organic and local options

Another nice perk to working with Peapod is the freshness factor. You can choose to purchase only organic products or locally-sourced items. These are always fresher than the other options, and you know you’re getting better quality produce with this choice.

  • Freshness

Peapod is also known for its quality and freshness. Quality is taken care of by getting all of the products from local sources. Freshness, on the other hand, is handled differently. Peapod shops at the last minute to give you the freshest options available. From there, packages are put into special temperature-controlled containers that are uniquely designed for maintaining freshness and quality of fresh produce, refrigerated items, and frozen items.

  • Filters

Peapod makes grocery shopping much simpler with useful filters. You can use any of these filters to narrow down selections, find specific items, or see what your options are at a glance. Filter by brand, specialty diet, or weekly discounts. So, for example, you can really trim down the selection process by filtering out things like non-organic items, no shellfish, or items that contain sugar. What's more, you can even make smarter, healthier shopping choices using your filters because Peapod shows you the nutritional values of each item.

  • Meal kits

Another convenient option Peapod offers is meal kits. These are prepped meals that are ready to make in no time. So, you get the delicious benefits of home-cooked meals (healthier, family-friendly, fun cooking time) without any of the hassles. You don't have to peel, dice, or prep veggies. All of the ingredients you need for each meal come ready to use and included in your meal kit. Just toss them together, follow the simple instructions, and eat.

  • Money savings

Another benefit of shopping with Peapod is the savings. When you shop for yourself, you go through all the aisles, and you invariably add a few impulse buys on the spot. But when you shop with Peapod, you stick to the list items only and aren't convinced to buy something you don't really need. So, consumers actually end up saving money with a service like this.

But even beyond the psychology of it all, Peapod helps you save money. That’s because it presents the sale items to you first, so you automatically end up buying the cheaper items without having to stand in the aisle micromanaging packages of crackers for the best price to weight ratio.

  • Satisfaction guarantee

Finally, Peapod offers a fabulous satisfaction guarantee, a 100% guarantee on every order. If you are not completely satisfied with your ordering experience, Peapod will refund you without question. That's a solid guarantee.

What’s more, Peapod can help you eat healthier. For one thing, you won’t be tempted by those alluring cookies as you pass by the snack aisle. A picture of a package of Oreos on the website is far less appealing than when you’re standing in the supermarket with your stomach rumbling and tired from a long day of work. Online shopping makes it easier to make healthier choices and avoid low-blood sugar buys.

How It Works

Peapod has 2 services available:

  • Pick up services

Pick up service is when you go and pick up the order yourself. Peapod will pack up the order for you, so you don't have to go through the entire shopping process. You'll just need to come and get it when the order is ready. This is a good option if you live close to a pick-up location, don't mind carrying the packages, and want to save on the delivery fees.

  • Delivery services

The delivery service will pack up the grocery shopping that you ordered online and deliver it to your door. This is obviously the most convenient option, a full-service, everything you could ask for option that takes care of all of your grocery shopping requirements. Peapod offers next-day delivery anywhere and same-day delivery in most places around the country.

Pricing

Peapod has a simple flat-rate pricing structure. Orders over a certain amount get charged one amount, and the delivery charge goes down the more money you spend. Here's a look at the delivery fees for your typical grocery orders:

  Orders over $100 Orders $75-$100 Orders $30-$75
 Price for delivery $6.95 $7.95 $9.95
 Price for pick up Free Free Free

As you can see from the table above, you don’t have to pay a service fee if you pick up the order yourself. That’s a huge benefit that Peapod offers that you won’t find with other grocery delivery services. Pick up isn’t available in all areas, though, so check the website before you get your hopes up.

The minimum order size is $30, which is industry standard. Orders can be paid for using all major credit cards and ATM and debit cards. Or you can use Peapod’s payment cards. Peapod also offers gift cards that you can use to pay for your purchases or to give as a gift to someone else.

Peapod runs frequent promotional deals for more savings. For example, at the time of this writing, Peapod was offering $20 off on your first order and free delivery. Additionally, Peapod offers discounts if you want to choose green delivery. This is an option that bundles all the orders from within a neighborhood and delivers them at the same time to save on gas.

Help & Support

Peapod has helpful customer support available via phone or email. There’s also a small FAQ section on the website for the most commonly asked questions.

Phone: 800-573-2763

Mon - Fri from 6am - 10pm CT

Sat from 6am - 10pm CT

Sun from 6am - 10pm CT

Bottom Line

Peapod is a great service that makes grocery shopping easier and more convenient than ever. With door-to-door service, pick up service, and helpful features like filters and saved shopping lists, Peapod is truly changing the game for consumers. Plus, adding in lots of discounts, specials, and freebies only sweetens the pot, making Peapod a top choice for anyone who doesn’t have the time or patience to go shopping.

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